Quality Policy

Mist-Air Dust Suppression Limited recognises that its future success relies on delivering products and services that meet its customers’ requirements in a timely and cost-effective manner.

The Company’s POLICY therefore is to aim to meet these objectives at all times.

This is to be achieved by:

• Communicating effectively with customers in order to understand their requirements and to advise on what Mist-Air Dust Suppression Limited can achieve.
• Providing materials, products and services that comply with the customer’s requirements, relevant published standards, regulations and statutory requirements and the principles of good workmanship.
• Providing assurance that the customer’s and other requirements are met.
• Exercising adequate control over all aspects of the Company’s operation and maintaining suitable management structures, standard operating procedures and training to ensure that the quality objectives are achieved.
• Monitoring the Company’s performance in achieving the required level of service and quality.
• Setting and monitoring business objectives and targets through the Management Review process.
• Identifying, implementing and monitoring the effects of corrective and preventive actions, to enable the business to continually improve.
• Operating, auditing and reviewing annually a Quality Management System which complies with the requirements of BS EN ISO 9001:2015.

The policy will be reviewed annually if nothing specific is brought to the Company’s attention requiring the policy to be modified or updated sooner.

Managing Director: Andrew Carter